Refunds & Billing
Effective 6 October 2026
Fair and simple. Here is exactly how paid plans are charged, how to cancel, and when you get money back. Prices and plans are on our Pricing page.
The short version: Free stays free. Pro is charged when you subscribe. Cancel any time. Pro stays active to the end of the period you paid for.
Charging and autopay
There is no free trial on the web. When you subscribe to a paid plan, we charge the first period right away. You add a card or UPI and set up autopay at the same time. Autopay then charges the plan price on each renewal, until you cancel.
Cancelling
You can cancel from your account settings at any time. Your plan stays active until the end of the period you already paid for. It does not renew after that. There is no contract.
Refunds
- We generally do not refund a period that has already been used.
- If you were charged in error, or something on our side prevented you from using a paid feature, contact us and we will make it right, including a refund where appropriate.
- Annual plans: if you cancel an annual plan, contact us and we will consider a pro rata refund for the unused full months, less any period already used.
- Payment provider fees on a refunded transaction may not be recoverable and can be deducted where the law allows.
To request a refund, email hello@gaurifyhq.com from your account email with your invoice number. We aim to respond within a few business days.
Paid bookings
Some hosts charge for a meeting. If a paid booking is cancelled, by the guest or the host, the guest gets a full refund. Gaurify waives its 5% fee on it.
Payment methods
Payments on the web run on Razorpay: cards, UPI, netbanking and wallets (see Sub-processors). We do not store full card numbers on our servers. If you bought Pro in the iPhone app, Apple bills it, and Apple handles refunds for it.
Taxes and GST invoices (India)
For customers in India, prices shown include GST and we issue a GST compliant invoice for every paid charge. Our seller GSTIN is 09DHLPG5603Q1ZR. Invoices are available in your account and are emailed to you. Customers outside India are billed in USD; local taxes, if any, are your responsibility unless stated otherwise.
Price changes
We started deliberately cheap and may adjust prices over time. If a price change affects your plan, we will tell you by email before it applies, and you can cancel if you do not want to continue.
Contact
Any billing question goes to hello@gaurifyhq.com. See also our Terms of Service.